Terms of Service
Effective Date: 27/01/2025
Welcome to Smile Service Center. By accessing or using our website (https://smiservicecenter.in/), you agree to comply with the following Terms of Service. If you do not agree, please do not use our website or services.
1. Services Provided
We offer repair and maintenance services for home appliances, including TVs, washing machines, and refrigerators. Our services are independent, and we are not affiliated with or authorized by any appliance brands.
2. Use of Our Website
- You must be at least 18 years old to use our services.
- You agree not to misuse our website, including attempting to hack, disrupt, or copy content without permission.
- We reserve the right to modify or discontinue services without prior notice.
3. Appointments and Service Requests
- Service requests can be made via our website, phone, or in person.
- We do our best to fulfill service requests in a timely manner, but we do not guarantee specific response times.
- Customers must provide accurate details about the issue to ensure proper service.
4. Payments and Pricing
- Pricing for services is provided upon request or after a diagnostic assessment.
- Payments must be made in full after service completion, unless otherwise agreed.
- We accept cash, online payments, and other agreed-upon payment methods.
5. Warranties and Liability
- We provide a limited service warranty (if applicable) based on the type of repair performed. Warranty details will be communicated at the time of service.
- We are not responsible for any damages caused due to pre-existing issues in the appliance or mishandling after service completion.
- We do not guarantee the performance of third-party replacement parts if used.
6. Cancellations and Refunds
- Customers may cancel or reschedule an appointment with at least 24 hours’ notice.
- Refunds are subject to our discretion and depend on the nature of the service provided.
- If a service is canceled after diagnosis, a service charge may still apply.
7. Privacy and Data Protection
- We collect and store customer data as outlined in our Privacy Policy.
- Your data will not be shared with third parties without consent, except as required by law.
8. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites.
9. Changes to Terms
- We reserve the right to update these Terms of Service at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.
10. Contact Information
For any questions regarding these Terms of Service, please contact us:
Smile Service Center
Phone:
Email:
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.